Questions buyers should answer first.
These questions help determine scope, sequence, risk, and whether the work should be handled as a standalone improvement or part of a broader modernization effort.
When should a government website be modernized?
A government website should be modernized when residents, staff, or stakeholders cannot reliably find information, complete tasks, use forms, access services on mobile devices, or trust that content is current. Modernization should address content, CMS operations, accessibility, integrations, analytics, and sustainment, not only visual redesign.
What should a CMS modernization assessment include?
A CMS modernization assessment should inventory content, templates, ownership, publishing workflows, accessibility issues, search behavior, analytics, integrations, forms, user journeys, security constraints, hosting needs, migration complexity, and the governance model needed after launch.
How is website modernization different from a redesign?
A redesign changes the presentation and user experience. Website modernization may also change the CMS, content model, publishing operations, integrations, accessibility posture, analytics, security model, and long-term maintenance approach. Public-sector teams often need both design improvement and operational modernization.